Every Bose product with Bluetooth I’ve ever bought was bricked with software updates. Really liked their stuff for a while there because it was great while it worked. I won’t be trusting them again.
I have a good amount of respect for how they treat their customers though. Have you tried reaching out to them? It’s been a few years since I’ve interacted, but I even traded in my very old wired earphones that I had obviously damaged, for like a 50% discount on a new pair. They have always had like a trade-in esque program, but these were so old they weren’t even on the site as an option for a trade in. Talked to a rep, and they just said fuck it, mail it in, and we’ll honor i
They’re also reasonably repairable which is nice. My QC35s have had 2 ear pad replacements and a headband replacement in the last 5-6 years. The battery seems to be a bigger job, but I’ll cross that bridge when I come to it.
See this shit right here would incline me to look at Bose next time I need a new speaker.
This is how you build a brand people want to buy.
Every Bose product with Bluetooth I’ve ever bought was bricked with software updates. Really liked their stuff for a while there because it was great while it worked. I won’t be trusting them again.
How does this happen? I have a few Bose bluetooth devices. Will I be safe if I just never use their app?
I have a good amount of respect for how they treat their customers though. Have you tried reaching out to them? It’s been a few years since I’ve interacted, but I even traded in my very old wired earphones that I had obviously damaged, for like a 50% discount on a new pair. They have always had like a trade-in esque program, but these were so old they weren’t even on the site as an option for a trade in. Talked to a rep, and they just said fuck it, mail it in, and we’ll honor i
They’re also reasonably repairable which is nice. My QC35s have had 2 ear pad replacements and a headband replacement in the last 5-6 years. The battery seems to be a bigger job, but I’ll cross that bridge when I come to it.
Every bluetooth device I owned got bricked just because.